As Executive Vice President and General Counsel, Carol is responsible for all aspects of Direct Energy's legal, government regulatory/compliance functions in North America, as well as for the external communications function.

Carol has over 25 years of experience in the energy industry. Prior to joining Direct Energy, Carol held several executive roles in the industry, including Executive Vice President and General Counsel of Dynegy Inc., Senior Vice President and General Counsel of Duke Energy International, the international merchant energy business of the Duke Energy Corporation, and Deputy General Counsel of PNM Resources, Inc. Before that time, Carol was an attorney with Conoco Inc., in Houston and London, holding positions of increasing responsibility and working to support virtually all aspects of the upstream oil and gas business.

Additionally, Carol served as the Executive Vice President and General Counsel of H&R Block, Inc., the world’s largest tax services provider, and a leading provider of financial, and business consulting services.

Carol received her law degree from the American University and a bachelor’s degree in International Relations from Dickinson College in Carlisle, PA. She is a member of the bar in the states of Texas, New Mexico, and Missouri and the Commonwealth of Pennsylvania. She is a member of the Board of Trustees of the Sandia Foundation in Albuquerque, New Mexico.

In her free time, Carol enjoys hiking and skiing.