Help to Read Your Statement
Previous Charges and Credits
Previous Balance: Your balance from the previous statement(s).
Payment we processed on (Date): Total payment(s) processed since your last bill date.
Balance Forward: The unpaid balance remaining since last statement date.
Late Payment Penalty (Date): Late fee assessed due to full payment not being received by due date. The current charge is 1.5% of outstanding past due balance.
Current Energy Charges
Energy Use Charges: Total Natural Gas charges including energy and delivery charges.
Site ID: A unique 13-digit identifier attached to your natural gas service.
Days Billed: Total number of days in this billing period for your energy charges. Please note: The energy charge billing period and the delivery charge billing periods are not the same.
Meter #: Meter number assigned to service your site.
Rate: Please note that this will not correspond with your distributor's rate schedule. This is your contracted rate per Gigajoule.
Dates: Reading dates for the current billing period.
Total Energy Use Charge: This charge covers the contracted amount of energy that you used during the billing period. Natural Gas charges are measured in Gigajoules.
Administration Fee: This covers the costs of systems related to billing you for energy and providing customer service.
UFG Charge: This charge is passed to you directly from your distribution company. Unaccounted for Gas (UFG) is the difference between the gas received by the distributor and the amount of gas metered and delivered to the customer. This includes leakage, actual losses, and discrepancies due to meter inaccuracies, billing lag and/or variation in pressure. This percentage is based on a rolling average of unaccounted for volumes determined by your distribution company.
Current Distributor Charges
Distribution Charge: This charge is passed through directly from your distribution company. There are several components for the delivery charges—Transmission Charge, Delivery Charge, Rate Riders and Storage Riders. Please refer to the back of your bill.
Local Access Fee—Municipality: Fees paid to your municipality for access to rights of way.
