Customer Choice

Albertans can choose to receive their Natural Gas supply in a couple of different ways:

Choose to remain on the variable regulated Natural Gas rate provided by Direct Energy Regulated Services:

  • Pay a Natural Gas commodity rate reviewed monthly by the Alberta Utilities Commission (AUC)

  • Natural Gas commodity rates fluctuate monthly based on forecast market price and weather and are subject to adjustment for actual price and weather.

  • You will be eligible for Alberta government Natural Gas rebates

Choose an Energy plan from a competitive retailer:

  • Stable and secure pricing throughout the life of your plan protects you from potential price fluctuations on the Government approved regulated rates.

  • Consumption may vary, but unit price won't on a fixed rate energy plan

  • You will still be eligible for Alberta government Natural Gas rebates

Whether you choose to stay with a regulated Natural Gas supply from Direct Energy Regulated Services or choose to purchase Natural Gas from a competitive retailer, ATCO Gas will continue to deliver your Natural Gas.

The Government of Alberta is a good resource when you want to learn more about your energy options.

The Government developed a web site to keep Albertans informed about changes to the Electricity and Natural Gas industries. For more information or for a list of licensed energy retailers in Alberta, visit www.ucahelps.gov.ab.ca, or call 310-4-UCA.

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