Alternatively, email us at ders_inquiries@directenergy.com or write to us at:
Direct Energy Regulated Services
PO Box 2427, Edmonton AB, T5J 2V6
Emergency Information
To find out who you should contact in the event of an emergency or energy interruption, please refer to your energy statement for contact information.
1-800-511-3447 ATCO Gas Emergency Response (24 hr)
1-800-668-5506 ATCO Electric Emergency Response (24 hr)
