To have Direct Energy Regulated Services provide you with Natural Gas and/or Electricity at the Alberta Utilities Commission approved rates, please call.
Natural Gas Inquiries
1-866-420-3174
Regulated Natural Gas Customer Call Centerhandles all Natural Gas inquiries, billing inquiries, moves and changes.
1-780-420-3777
Regulated Natural Gas fax number
Hours of Operation: Monday to Friday 7:00am - 9:00pm, Saturday 8:00am - 4:00pm
Electricity Inquiries
1-888-420-3181
Regulated Electricity Customer Call centerhandles all electricity inquiries, billing inquiries, moves and changes.
Regulated Electricity fax number
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