Why is an energy company coming to see me?

We think that meeting you face to face to explain who we are and the products and services we offer is the best way to help you understand your energy options.

Our promise is to operate in Alberta with the highest level of ethical and legal standards with zero tolerance for improper sales practices. Our promise is supported by a robust sales process that ensures the highest level of professionalism. This includes:

• Our Energy Associates have completed rigorous in-house training and a written certification exam.
  
  
• Each Energy Associates commits in writing to make sales presentations that are honest, clear and presented without undue pressure.
  
  
• Each customer who signs an energy contract through an Energy Associates will be contacted by an independent third party to confirm the sale and quality check the customer’s sales experience.
  
  

Our reputation and success in Alberta depends on us making good on our promise to all of you. Everyone at Direct Energy looks forward to serving you and being your total energy solutions provider.

If you would like information on Direct Energy and our Energy Plans, please call
1-866-374-6299.

If you have had a visit from an Energy Associates and would like to let us know how we're doing, then please call:
1-866-714-5160.