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ATCO I-Tek Customer Care Benchmarking

Pursuant to Decision 2003-106

Direct Energy Regulated Services refiled with the EUB, its Terms and Conditions of Gas Default Rate Service and Electric Regulated Rate Service on December 30, 2003.

On December 23, 2003,

Direct Energy Regulated Services filed its Application with the EUB to enter into Negotiations Respecting an RRT Transition Rate for Eligible Customers in the ATCO Electric Service Territory.

On December 8, 2003,

Direct Energy Regulated Services filed its application to extend the date for implementation of a transition rate under the Regulated Default Supply Amendment Regulation (No. 2)

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October 17, 2003

Written Reply Argument Of Direct Energy Regulated Services

October 11, 2003

Written Argument Of Direct Energy Regulated Services

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July 21, 2003

Direct Energy Regulated Services DRT and RRT Application Outstanding Information Responses filed with the EUB

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July 18, 2003

Direct Energy Regulated Services DRT and RRT Application CCA and City of Calgary Information Responses filed with the EUB

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July 16, 2003

Direct Energy Regulated Services DRT and RRT Application Information Responses filed with the EUB

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You can contact the Direct Energy Regulated Services Regulatory group by email at directenergyregulatory@na.centrica.com

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Current Location: Alberta

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