What will change?

As a Direct Energy customer, you will continue to receive your natural gas bill from Terasen Gas. You may notice that your bill now shows separate line items for the delivery, midstream and commodity charges for natural gas.

What are these charges?

The delivery charge is what Terasen Gas charges to deliver natural gas to your home, maintain the pipes and meters, and respond to gas emergencies. This includes the basic charge.

The midstream charge is set by Terasen Gas and covers the costs they incur for the storage, transportation, and management of natural gas on behalf of the customer. This charge is not new, as it was formerly included as part of the commodity charge.

The commodity charge is the Direct Energy contracted rate you have secured per gigajoule for natural gas.