About Deregulation
About Deregulation Frequently Asked Questions
How does deregulation work?
- Customers choose a new supplier for electricity or natural gas supply.
- While choosing Direct Energy Business Services, the consumer will continue to have their service and delivery provided by their current local utility.
- Marketers, like Direct Energy Business Services, buy electricity or natural gas supply for its customers and have it delivered to the local utility.
- The utility then distributes the electricity or natural gas to the customer.
- Regulated utilities make their money on the delivery and service.
Why is deregulation beneficial?
Under deregulation, marketers may be able to purchase electricity or natural gas and sell it at a lower price to the consumer then was previously available before deregulation.
- Price Protection (with a wider variety of pricing options).
- Lower prices may now be available to the consumer.
- More product plans are available for customers.
- Prices may be stabilized for the consumer.
- Better customer service.
- Freedom of Choice.
