How does deregulation work?

  • Customers choose a new supplier for electricity or natural gas supply.
  • Direct Energy buys electricity for its customers and has it delivered to the local utility.
  • Regulated utilities make their money on the delivery and service.

Why is Deregulation beneficial?

Under deregulation, marketers may purchase electricity and potentially offer:

  • The opportunity to choose among different suppliers.
  • The opportunity to shop for the plan that best meets your needs.
  • The opportunity to select innovative offers that can provide rate stability and price protection.
  • The opportunity to receive improved customer service.

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Page Last Modified: October 11, 2006

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