• A note from Clinton Roeder, Senior Vice President and General Manager, Mass Markets Canada
  
  
  

  Natural Gas, Electricity, HVAC Services or Building and Energy Management:	Call toll-free 1-800-756-9431
  Internet:	Contact Us Online
  Corporate Inquiries:	Direct Energy 25 Sheppard Avenue West Suite 1400 Toronto, Ontario M2N 6S6

A note from Clinton Roeder, Senior Vice President and General Manager, Mass Markets Canada.

Valued Customer:

Here at Direct Energy, we place a premium on customer feedback. Your feedback will enable us to maintain the superior products and services that you’ve come to expect from us. Our business is about building long term relationships with our customers and it is only through delivering superior and repeatable customer experiences can we sustain this relationship. We look forward to hearing from you.

• Call us at 204-925-4432
• Email your feedback to cw.roedermb@directenergy.com or
• Mail your feedback to:
  
  Attention: Escalations Team
  363 Broadway
  Suite 850
  Winnipeg, Manitoba
  R3C 3N9

WE WILL RESPOND WITHIN 24 HOURS.

Regards,
Clinton Roeder

cw.roedermb@directenergy.com