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Direct Energy makes it easy to get the help you need so that you can get back to business. We have created a world-class customer care team, Direct Care, to ensure that you receive the level of service that you deserve.

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Becoming Our Customer

We can show you what you are paying today and what you could be paying tomorrow. Call us for a customized quote designed with your business objectives in mind.

Think of this as your direct line to Direct Energy.

By Phone:   1-866-983-0800
Monday through Friday
8:30 a.m. – 5:00 p.m. EST
 
By Online Form: Click here

 

Direct Energy Customers

By phone, email, fax or by mail – our customer service team is ready to respond.

By Phone:   1-888-266-0146
Monday through Friday
8:30 a.m. – 5:00 p.m. EST
 
By Email: MidAtlanticSales@directenergy.com
 
By Fax: 1-800-627-8813
 
Mailing Address: Direct Energy
P.O.Box 25225
Lehigh Valley, PA 18002-5225


Emergency Information

In case of a power outage or other electricity emergency, please call your electricity utility.

Feedback

Your business is important to us. If you have comments or questions, we want to hear from you.

Page Last Modified: November 22, 2006

Current Location: Maryland

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