Business Customer Care
Direct Energy makes it easy to get the help you need so that you can get back to business. Our definition of Customer Care is to get you to the person who can answer your question, explain a product or set up your service call as quickly as possible. Just click on a link and you’re in business. Simple -- right?
Contact Us
Emergency Information
Feedback
Contact Us
One number, one phone call – for service, sales and billing.
Think of this as your direct line to Direct Energy.
| By Phone: |
1-866-348-4193
Monday through Friday
8:00 a.m. - 8:00 p.m. EST and
Saturday 8:00 a.m. - 5:00 p.m. EST |
| |
| By Email: |
Direct Energy Customer Care |
| |
| By Fax: |
1-800-457-9686 |
| |
| By Mail: |
Direct Energy
PMB #51
7385 North State Route 3
Westerville, OH 43082 |
| |
| Corporate Inquiries: |
Direct Energy
12 Greenway Plaza, Suite 600
Houston, TX 77046
713-877-3500 |
Emergency Information
In case of a Natural Gas Emergency, call your local utility. If the situation presents immediate danger, please call 9-1-1.
Feedback
Your business is important to us. If you have comments or questions, we want to hear from you.
Page Last Modified: November 22, 2006
