Information About Deregulation
General Frequently Asked Questions
How does deregulation work?
- Customers choose a new supplier for electricity or natural gas supply.
- Marketers, like Direct Energy, buy electricity or natural gas supply for its customers and have it delivered to the local utility.
- Regulated utilities make their money on the delivery and service.
Why is Deregulation beneficial?
Under deregulation, marketers may be able to purchase electricity or natural gas and potentially offer:
- The opportunity to choose among different suppliers.
- The opportunity to shop for the plan that best meets your needs.
- The opportunity to select innovative offers that can provide rate stability and price protection.
- The opportunity to receive improved customer service.
Page Last Modified: December 16, 2005
