Business Contact Us

Direct Energy makes it easy to get the help you need so that you can get back to business. We tailor our customer service to your business needs. Please select your typical spending to reach Customer Care that is pertinent to your business.

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Emergency Information
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Contact Us

One number, one phone call – for service, sales and billing.
Think of this as your direct line to Direct Energy.

By Phone:  

1-866-809-9143
Monday through Friday
8:30 a.m. – 5:00 p.m. EST

 

Email:

Direct Energy Customer Care

 

By Fax:

1-866-500-9040

 

Mailing Address:

Direct Energy
101 Barnes Road, Suite 104
Wallingford, CT 06492

Corporate Inquiries

Direct Energy
263 Tresser Blvd
One Stamford Plaza, 8th Floor
Stamford, CT 06901
(203) 328-3540


Emergency Information

In case of a Natural Gas emergency, please call your local utility. If the situation presents immediate danger, please call 9-1-1.

In case of a power outage or other electrical emergency, contact your local electricity utility. If the situation presents immediate danger, please call
9-1-1.

Feedback

Your business is important to us. If you have comments or questions, we want to hear from you.

Page Last Modified: November 22, 2006

Current Location: New York

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