Business Contact Us
Direct Energy makes it easy to get the help you need so that you can get back to business. We tailor our customer service to your business needs. Please select your typical spending to reach Customer Care that is pertinent to your business.
Contact Us
Emergency Information
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Contact Us
One number, one phone call – for service, sales and billing.
Think of this as your direct line to Direct Energy.
| By Phone: |
1-866-348-4193 Monday through Friday 8:00 a.m. - 8:00 p.m. EST and Saturday 8:00 a.m. - 5:00 p.m. EST |
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| Email: |
Direct Energy Customer Care |
| |
| Mailing Address: |
Direct Energy PMB #51 7385 North State Route 3 Westerville, OH 43082 |
| Corporate Inquiries |
Direct Energy 12 Greenway Plaza, Suite 600 Houston, TX 77046 713-877-3500 |
Emergency Information
In case of a Natural Gas emergency, please call your local utility. If the situation presents immediate danger, please call 9-1-1.
In case of a power outage or other electrical emergency, contact your local electricity utility. If the situation presents immediate danger, please call 9-1-1.
Feedback
Your business is important to us. If you have comments or questions, we want to hear from you.
Page Last Modified: November 22, 2006