Business Customer Care

Direct Energy makes it easy to get the help you need so that you can get back to business. We tailor our customer service to your business needs. Please select your typical spending to reach Customer Care that is pertinent to your business.

Contact Us
Emergency Information
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Contact Us

One number, one phone call – for service, sales and billing.
Think of this as your direct line to Direct Energy.

By Phone:   1-800-459-6458
Monday through Friday
8:30 a.m. – 5:00 p.m. EST
 
Email: service@directenergy.com
 
By Fax: 1-614-760-8723
 
Mailing Address: Direct Energy
5400 Frantz Road, Ste. 250
Dublin, OH 43016
Corporate Inquiries Direct Energy
263 Tresser Blvd
One Stamford Plaza, 8th Floor
Stamford, CT 06901
(203) 328-3540

Emergency Information

In case of a Natural Gas emergency, please call your local utility. If the situation presents immediate danger, please call 9-1-1.

Feedback

Your business is important to us. If you have comments or questions, we want to hear from you.

Page Last Modified: November 22, 2006

Current Location: Ohio

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Tips & Information

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Utility Areas Served

  • Dominion East Ohio
  • Columbia Gas of Ohio

Large Commercial and Industrial Customers

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