Welcome!

The questions in this section come from consumers just like you, and we've compiled and answered the most frequently asked for your convenience.

Please let us know if you have additional comments or suggestions or if we can be of further assistance to you.

Just call us toll-free at 1-888-566-9988 or via email at Direct Energy, we will be happy to assist you.



Current Location: Ohio

Select Another State

New! Carbon Neutral Gas Plan

Reduce your impact on the environment with Direct Energy carbon neutral natural gas.


Enroll now!

To enroll you will need:

  • your zip code and personal information
  • a current natural gas bill

To see the price plan for your area you will need you zip code:

See your price plan!

Utility areas we serve:

  • Dominion East Ohio
  • Columbia Gas of Ohio

Helping You Conserve

Keep your energy costs down as well as benefit the environment.
Learn more