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Electricity Wholesaler Licence

Direct Energy Marketing Limited has applied to the Ontario Energy Board to renew its Electricity Wholesaler Licence. The Board has issued its Notice of Application and Notice of Written Hearing. Please click here for a copy of the Notice.

Important Privacy Policy Update

Direct Energy Marketing Limited is making changes to our current processes. Customer information may be gathered, processed and stored outside of Canada. Direct Energy is committed to ensuring the security and protection of all customer information. To obtain more information about our Privacy Policy, including our policies and practices regarding service providers outside of Canada, please click here.

From heating and cooling equipment servicing and sales to a wide array of protection plans to cover important aspects in your home.

You are very important to us. Our goal is to get you to the person who can answer your question as quickly as possible.

We are fully committed in creating a greener environment. Check out our new Energy Efficiency section to learn about how you can reduce your energy consumption.


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Select your local utility to see Natural Gas Rates and Plans for your area:

Includes Northwestern, Eastern Ontario and Fort Frances distribution areas.

View Direct Energy’s one minute videos on energy reduction tips, energy contracts and energy management.

Explore our 2009 Corporate Responsibility report and find out how we are shaping the future of energy.

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10% saving is based on National Grid's fixed Rate R compared to Direct Energy's 12 month fixed rate of $0.745 per kwh. 10% savings is valid through November 2011 through April 2012. 10% discount is not guarantied after April 2012. There is a 100 cancelation fee.

If your account is classified by Electric Utility as a Space Hitting account, you may be receiving a subsidy which results in a longer rate then what Direct Energy has offered. If you enrol with Direct Energy, you will not be eligible to receive this subsidy. Further, if you enrol with Direct Energy and are a Space Hitting customer, you will be dropped by Direct Energy as soon as practicable and returned to the Electric Utility in order to preserve your subsidy. Direct Energy shall not be responsible for any rate differences, costs or otherwise due to your enrolments and later return to the Electric Utility or in the event of a loss of said subsidy.

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