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Do you need service maintenance for your air conditioner?
Schedule a service appointment.


Emergency Repairs

Requiring immediate assistance?
Please call 1-800-266-3939

Our representatives are available 24 hours a day - 7 days a week and will dispatch a service technician for emergencies or schedule appointments for routine repairs.

Maintain your air conditioner. Lower your costs.

By maintaining your cooling system annually, our experts can help pinpoint potential problems before they become costly, inconvenient emergency repairs or worse, safety hazards.

Because a well-maintained system runs more efficiently, you can be sure to get peak performance from your equipment to help save on your monthly utility bills.

Maintenance Highlights:

For the Indoor Component, we will:

  • Inspect refrigerant lines for signs of leakage
  • Check and maintain standard air filters
  • Check operating temperatures
  • Check blower/air handler operation and lubricate as necessary
  • Check blower belt and tension
  • Check condensate drain and maintain as necessary
  • Check operational controls and thermostat

For the Outdoor Component, we will:

  • Inspect refrigerant lines for signs of leakage
  • Inspect and clean condenser coil as necessary
  • Check condenser fan operation and lubricate as necessary
  • Check operation and condition of the compressor contactor
  • Check system voltage
  • Check operating temperatures

What you can do

Air conditioners typically draw more energy than any other appliance in your home. Try these tips to keep your air conditioner in top shape and running efficiently:

  • Keep your windows and doors closed and blinds drawn.
  • Use bath and kitchen fans sparingly when the air conditioner is on.
  • Keep your outdoor coil clear of dirt, leaves and grass clippings by cleaning it carefully with a garden hose.
  • Don't plant flowers or shrubs too close to your air conditioner, as it needs space to take fresh air in and to exhaust air out.
  • Delay activities that generate heat, such as washing clothes or running the dishwasher, until the cooler evening hours.

See more energy-saving tips for your whole home.

Repair or replace?

An air conditioner is a long-term investment that will keep you comfortable for many years to come.  If your unit is more than 15 years old, it may be more cost-effective in the long run to replace it with a newer unit offering greater efficiency and lower operating costs. The sooner you upgrade to a better, more efficient system, the sooner you can start to save money.

Warranties

Warranties vary according to the manufacturer. For even more protection, we offer a 12 year extended service plan. For protection above and beyond your unit’s warranty, you may want to consider a Cooling Protection Plan.

Costs:

Air Conditioning Maintenance includes a comprehensive safety inspection and maintenance of both the indoor and outdoor components for only $119.99*

During the service call, our service technician will be pleased to answer any questions you may have about your cooling system and will advise you about simple maintenance you can perform.

8-point Promise

We always strive to deliver our best possible products, services and support available. Our 8-Point Promise is proof of this commitment.

  1. Arrive on time and ready to work.*
  2. Clearly outline the work we’ll do.
  3. Maintain a safe and clean workplace.
  4. Be professional and efficient.
  5. Use state-of-the-art diagnostics where applicable.
  6. Check our work.
  7. Give you honest advice.
  8. Be accountable.

*If we cannot arrive on time, we will call to let you know.

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Current Location: Ontario
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© 2008 Direct Energy Marketing Limited, a subsidiary of Centrica plc. Centrica was created following the demerger of British Gas plc in 1997 and is now a leading supplier of energy and related services. To read more about Centrica plc please visit www.centrica.com. Direct Energy Marketing Limited, under the name Direct Energy, is licensed to market natural gas in Ontario under Ontario Energy Board gas marketing license #GM-2004-0241 and to market electricity in Ontario under the Ontario Energy Board electricity retailing license #ER-2005-0226. Direct Energy is not affiliated with any regulated gas or electricity distributor.

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