New! Schedule Your Service Appointment

Do you need service maintenance for your fireplace?
Schedule a service appointment.


Emergency Repairs

Requiring immediate assistance?
Please call 1-800-266-3939

Our representatives are available 24 hours a day - 7 days a week and will dispatch a service technician for emergencies or schedule appointments for routine repairs.

Don't forget to have your natural gas fireplace serviced before the cold winter months. Annual maintenance helps to avoid any possible safety hazards.

Receive maintenance automatically with a Protection Plan.

Maintenance Highlights:

When servicing your fireplace, our qualified service technicians will:

  • Check fan operation
  • Clean pilot and burners
  • Check gas pilot safety system
  • Check for proper ignition and combustion
  • Visually check venting and chimney draw, where accessible
  • Check for adequate combustion and ventilation air
  • Paint firebox, as required
  • Clean glass with recommended glass cleaner and inspect gasket
  • Clean equipment exterior
  • Leave completed checklist with homeowner

Fireplace Maintenance is only $129.95* plus GST.

Combine your services and save money:

When you receive fireplace maintenance or air conditioning maintenance during the same visit as your furnace check and cleaning, you will receive $20 off the combined cost.++

* Prices subject to change.

++ Prices are based on a 12-month period and do not include GST and are subject to change.

Current Location: Ontario
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™ Direct Energy and the Lightning Bolt design are either registered trademarks or trademarks of Direct Energy Marketing Limited in the United States and/or Canada. Use of such trademarks has been licensed by Direct Energy Marketing Limited to its various subsidiaries and affiliates.
© 2008 Direct Energy Marketing Limited, a subsidiary of Centrica plc. Centrica was created following the demerger of British Gas plc in 1997 and is now a leading supplier of energy and related services. To read more about Centrica plc please visit www.centrica.com. Direct Energy Marketing Limited, under the name Direct Energy, is licensed to market natural gas in Ontario under Ontario Energy Board gas marketing license #GM-2004-0241 and to market electricity in Ontario under the Ontario Energy Board electricity retailing license #ER-2005-0226. Direct Energy is not affiliated with any regulated gas or electricity distributor.

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