The Direct Energy 5-Step Process

We take pride in our service. To prove it, we follow a 5-step process to ensure every aspect of your service is as positive as possible. Here's what you can expect:

1. The preparation process. We'll measure twice for an accurate, energy-efficient fit. And we'll ensure protection of your property prior to installation.
2. Review the variety of product options. It's about making your home look great and feel more comfortable. We'll show you a variety of product options in colours and styles to suit your budget and taste.
3. Professional installation. We'll walk you through our process so that you know how our professionals will be doing their work.
4. Review of warranty options. Some products come with lifetime warranties. We'll make sure you know all your options and that you are happy with your choices.
5. The last finishing touches. We'll make sure you have the right contact information, licenses, insurance and WSIB (Workplace Safety & Insurance Board) information. Plus, we'll make sure to leave your home as clean as we found it.