Our Steps to Make Direct Energy Accessible to Everyone

Currency

This Web site is continually updated with our latest products, services and related information.

Accessibility

At Direct Energy we are working hard to provide services and products that are helpful to all our customers; and our Web site is no exception.

This Web site has been designed to be as accessible as possible and to be compatible with the types of adaptive technology, such as screen readers, used by people with disabilities.

Browsers

You may achieve better results by downloading the latest version of Internet Explorer, or Netscape for Windows; or Safari, Internet Explorer, or Mozilla for Mac. Older browsers may experience minor presentation issues.

For an optimum experience, we recommend downloading the latest version of Internet Explorer or Netscape.

Font Sizes

You may change the font size of this document to your preference through your browser.

In Internet Explorer select View>Text Size and your preferred point size.

In Netscape select View>Text Zoom and your preferred percentage size.

Stylesheets

You may import a personal stylesheet to this Web site. In Explorer:

1. Select Tools>Internet Options>Accessibility
2. Select one or more of the 3 checkboxes to Ignore: Colors, Font Styles or Font Sizes
3. To change your style sheet: a) select the checkbox 'Format document using my style sheet'; b) browse to your style sheet; c) click OK

In Netscape:

1. Select Edit>Preferences>Appearance
2. Specify your colours and fonts

Adobe Reader

PDF (Portable Document Format) is a file format that has captured all the elements of a printed document as an electronic image that you can view, navigate, print, or forward to someone else. PDF files are created using Adobe Acrobat or similar products. To view and use the files, you need the free Adobe Reader, which you can easily download. Once you've downloaded the Reader, it will start automatically whenever you want to look at a PDF file.

Feedback

We have tested this Web site thoroughly and are committed to improving your online experience where possible. Please let us know if you have any questions or comments concerning the content, ease of use or accessibility of this Web site.