Code Of Conduct

Code Of Conduct

Our Commitment to Maintaining an Honest and Ethical Culture

Direct Energy is committed to conducting business in an ethical and responsible manner, complying with the law, and fostering a productive and safe work environment.

All Direct Energy employees are expected to act with honesty and integrity, conduct business with transparency and accountability, and maintain a focus on sound management systems and internal controls. These expectations are more fully described in Direct Energy's Code of Conduct.

To contact someone regarding the Code of Conduct:

  1. Visit the "Speak Up" Helpline website. Here, you will find instructions on how to communicate workplace concerns confidentially and anonymously, whether by phone or internet.
  2. Send mail to:
    Direct Energy
    Compliance Department
    12 Greenway Plaza, Suite 250
    Houston, TX 77046
  3. Send an e-mail to our Ethics and Compliance department.