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Looking for Direct Energy near You?

Find out where you can find Direct Energy offices and Home Service locations.

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Still Need Help?

In case of power outage or gas leak, please contact your local utility.

Residential Energy

Sign Up

1-866-374-6299

Customer Service

1-866-374-6299

Move Your Service

1-866-374-6299


Email

Customer Service


Fax

1-800-457-9686


Postal Service

Direct Energy
12 Greenway Plaza Suite 250
Houston, TX 77046

Power Outage & Emergency

Electricity Distributor

ATCO Electric LTD

1-800-668-5506

City of Lethbridge

1-403-320-3940

ENMAX Power Corporation

1-403-310-2010

EPCOR Distribution Inc.

1-780-412-4500

Fortis Alberta

1-866-310-9473

Municipality of Crowsnest Pass

1-403-562-2021

Town of Fort Macleod

1-403-308-0735

Town of Panoka

1-403-783-4431


Natural Gas Distributor

AltaGas Utilities Inc.

1-866-222-2068

ATCO Gas & Pipelines Ltd.

1-800-511-3447

Business Energy

Electricity & Gas - Sales and Customer Service

1-866-867-8167

(Mon - Fri: 8:00am-4:00 pm MST)


Business Services - Sales

1-855-755-6386

(24 hours a day, 7 days a week)


Business Services - Customer Service

1-888-393-5553

(24 hours a day, 7 days a week)


Email

Customer Service

Home Services

Duct Cleaning

1-866-427-1883


Heating & Cooling Repair

1-866-382-7439


Heating & Cooling Sales

1-866-427-2018


Protection Plans

1-866-888-9558


Water Heaters

1-866-427-2013

Corporate

Residential Energy, Corporate

Direct Energy
12 Greenway Plaza Suite 250
Houston, TX 77046
1-713-877-3500


Small Business Energy & Large Business Energy

Direct Energy
1001 Liberty Avenue, 12th Floor
Pittsburgh, PA 15222
1-800-830-5923


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EMERGENCY CONTACT INFO Electricity
ENMAX Power 1-877-579-7999
Fortis Alberta 310-WIRE (9473)

Natural Gas
ATCO Gas 1-800-511-3447
AltaGas Utility 1-866-222-2068