Customer Voice

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Announcing the Direct Energy Rewards Programs – On-Time Payment Perks for Everyone!

Direct Energy strives to set itself apart from other energy providers. We achieve this through a diverse collection of plans designed to meet different customer needs, fantastic home services that increase your comfort and security, and excellent products to help you improve your energy efficiency and lower your electricity usage. And now, we’re upping the […]

We’ve Renovated! Introducing Direct Energy Online Account Manager 3.0!

Only 11 months ago, we announced the latest round of improvements to our Online Account Manager customer portal. Not content to rest on those laurels, Direct Energy is excited to introduce OAM 3.0! This recent slate of renovations represents a dramatic improvement to the customer experience, specifically in how you access the information in your […]

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5 Healthy Christmas Dessert Recipes

It is notoriously easy to gain weight during the holiday season (tracing all the way back to Halloween). The decadent desserts that line the table at the variety of holiday parties throughout the season make nearly any diet plan impossible. Finding Christmas dessert recipes that actually add some nutritional value and do not pack on […]

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5 Creative Yet Inexpensive Ideas for Christmas Gifts

Christmas is a time for celebrating with friends and family while exchanging gifts. Although everyone appreciates receiving thoughtful gifts, sometimes the cost associated with buying gifts for everyone on the list can be intimidating and can quickly become quite expensive. It is important to find something that each person will enjoy, but when working on […]