During this traditional time of giving thanks with friends and family, we’d like to say thank you to all of our customers for being part of the Direct Energy family. Thanksgiving has evolved into a uniquely American holiday almost exclusively because of the turkey. Nearly 88% of Americans will eat turkey this Thanksgiving. One Thanksgiving […]
Welcome back to our series on the new-and-improved Direct Energy Online Account Manager. In Part 1, we walked through the “Account Management” tab, discussing the different ways that you can use this innovative online portal to better manage your electricity account information. With Part 2, we will be investigating the “Billing and Payments” and “Usage […]
Direct Energy strives to set itself apart from other energy providers. We achieve this through a diverse collection of plans designed to meet different customer needs, fantastic home services that increase your comfort and security, and excellent products to help you improve your energy efficiency and lower your electricity usage. And now, we’re upping the […]
Welcome to our instructional series on the new-and-improved Online Account Manager from Direct Energy. We’re really excited to help you navigate Online Account Manager, as we want to ensure that you understand how this portal can benefit you as both a Direct Energy customer and energy consumer. In Part 1, we’ll walk you through the […]
Wow – what an amazing community you’ve helped us build on Direct Energy’s Facebook page. We’re proud to announce that we have officially reached 250,000 “Likes” on our Facebook page – and it’s all thanks to you! Direct Energy loves connecting with all of our wonderful customers, friends, and fans on social media. Facebook gives us […]
Only 11 months ago, we announced the latest round of improvements to our Online Account Manager customer portal. Not content to rest on those laurels, Direct Energy is excited to introduce OAM 3.0! This recent slate of renovations represents a dramatic improvement to the customer experience, specifically in how you access the information in your […]
You like us! You really, really like us! In all seriousness – Direct Energy wants to extend a big “Thank You!” to all of our wonderful customers and loyal fans as you’ve helped us reach 200,000 “Likes” on Facebook. As one of the largest retail electricity providers in North America, we’re happy to provide our Facebook page […]