Your Electricity bill includes a variety of information, definitions and various charges - we want to help you make better sense of it all. Please review the following definitions should you have a specific question.
Administration Fee (Fixed/Variable)
This fee covers the costs related to billing you for Electricity and providing customer service.
DE Estimated Delivery Charge
In the absence of actual delivery charges for the billing period, these charges are estimated.
This charge recovers the cost of the lower voltage lines that carry Electricity from the transformers to your meter.
Energy Used (kWh)
The energy used represents the kilowatt hours of Electricity you consumed in the billing period. This can be either an actual or an estimate.
From and To Reads
The "From" and "To" reads are your last actual meter readings.
Local Access Fee (LAF)
The LAF is a surcharge levied by your municipality to your distributor. It is not approved by the Alberta Utilities Commission. You may contact your distributor to find out how the specific LAF levy charged by your municipality is determined.
For some meters, the actual amount of energy used is too large to be registered and the meter displays a fraction of the actual use. A multiplier is then applied to the difference between your present and previous readings to determine your actual energy use. If there is a multiplier used to calculate your consumption, it will be indicated in the Metering Multiplier box on the bottom portion of your bill.
This is the number attached to the meter installed on your premise.
This item reflects temporary changes to your bill approved by the Alberta Utilities Commission. It may be a credit or a debit.
Total Energy Use Charge
Customer's cost of Electricity consumed during the billing period.
This charge recovers the costs of owning and operating the high voltage lines that carry electricity to the substation transformers.