After more than a century of living under a system of monopolistic providers and high electricity rates, the Texas State Legislature enacted legislation to deregulate the electricity industry and opened it up to competition on January 1, 2002.
Deregulation can be confusing. That is why it's comforting to know that there is an unbiased source of information to explain your choices.
There are also a number of governing bodies to ensure that you receive your electricity service safely and fairly. Please see related links for more information.
What that means for you…
Texans, for the first time, have the ability to choose their electric provider.
How it Happened
The deregulation of electricity began with the separation of the industry into three parts:
- The production of electricity at power plants across the state was deregulated in 1995, resulting in a large supply of new cleaner and more efficient power plants. Power generated by these plants is sold on the open market.
- Transmission and Distribution Service Providers (TDSPs) are wire and pole companies, responsible for ensuring that electricity is delivered efficiently and safely. They also manage maintenance of the wires and poles, any outages and any emergencies. Delivery of electricity is still regulated and monitored by the Public Utility Commission of Texas.
- The Retail Electric Providers (REPs), such as Direct Energy are responsible for selling electricity, generating bills and providing customer service. REPs do not deliver electricity or maintain the wires and poles - that's done by the TDSPs. REPs now compete for your business.
What that means for you…
- The switching process is smooth
- You receive the same reliable delivery of energy you have always counted on without any interruptions
- Competition means REPs offer lower prices for energy to win your business
You & All of Texas Benefit
You are no longer forced to purchase electricity from the monopolies. Competition has given customers multiple options, which has brought down electricity costs.
The Texas Model has made switching easy and quick. Currently, most switches take place in 7 days. Even the switches that need additional work has no impact on the delivery of the customer's electricity while the switch is being completed.
Feel confident that when you choose to change providers to a company like Direct Energy, your only worry should be how to use your savings.
Electricity generation relies on resources that fluctuate in price such as oil and gas. As this fluctuation continues, budgeting for your electricity bill may become increasingly difficult. That's why Direct Energy has introduced multiple programs
to help you manage your costs in this volatile market.