Exacting installation standards have always been how we work
Your Direct Energy water heater is installed in accordance with the Canadian Natural Gas & Propane Appliance and Ontario Electric codes. Direct Energy technicians complete and document a comprehensive list of checks to ensure that all our water heaters operate to manufacturers and regulatory specifications. Everyday, a team of 700 highly-trained and licensed technicians are committed to ensuring those high standards are met.
Our products are built to last
There are many manufacturers of water heaters which affords us the opportunity to ensure we have the most up-to-date features and technology available on the products we provide our customers. In short, a Direct Energy water heater is built to last. Based on our years of experience, the lifespan of a water heater is an average of 16 years* with minimal changes in efficiency.
Also, Direct Energy prides itself on offering Energy Star water heaters for rental.