Easy and convenient payment options
With Direct Energy Power-To-Go®, you have several easy and convenient payment options.
Automatic Payment Plan
- You'll get convenient reminders by text or email about your latest account balance. This will alert you to when you should make payment.
- Use your Payment Number when you make payments. We will provide you with your Payment Number via text/email upon enrollment, and a Membership Card with this number will be mailed to you within 7-10 days.
Make a payment with your Payment Number:
Visit one of our convenient authorized pay stations and pay with cash.
Call 1-877-866-6601 (24 hours a day, 7 days a week) to make a payment using your credit card.
Enroll in online payments and schedule one-time and/or automatic payments with your credit card.
No time to enroll today? Make a one-time payment without enrolling, then sign-up for online payments on your next visit.
*If you have enrolled in Direct Energy Power-To-Go® TODAY: As we process your enrollment, it may take up to 8 hours for your Payment Number to be recognized in the system. If you are having trouble accessing the online or phone systems, please try again at a later time, or locate your nearest pay stations to make a cash payment.