Vectren Source is Now Direct Energy
Why Should You Choose Direct Energy?
As a fully integrated energy company, Direct Energy is the one of the largest retail providers of electricity, natural gas, and home services in all of North America. Our company is committed to providing our customers with electricity, products, and services in ways that improve the quality of everyday life. We believe that our customers are our greatest asset, and meeting their needs compels us to communicate, innovate, and integrate so that we can become the best energy company in the market. With us you'll get:
- Your choice of a fixed-rate electricity or natural gas plan
- Dedicated customer care
- Innovative products like the Nest Learning Thermostat
- and more!
We're Bringing You New, Innovative Products to Fit Your Needs
Direct Energy has recently launched a partnership with Nest Labs (a company purchased by Google in recent months) to offer our consumers a competitive energy price, PLUS a Nest learning thermostat (value of $249) at no cost. The combined offer will allow consumers to take full ownership of their energy usage. Having a fixed-rate product, plus full control over your heating and cooling usage can potentially save you up to 20% on your energy consumption, especially since the thermostat learns your behavioral patterns.
For more information on the Nest plan, click here.
Frequently Asked Questions
Who is Direct Energy?
Direct Energy is one of North America's largest competitive energy suppliers of electricity, natural gas and related services. With approximately 6,000 employees, we are active in upstream production (electricity and natural gas) and downstream delivery, and we help customers effectively manage all their energy needs. Direct Energy operates in 10 Canadian provinces, 46 states in the U.S., and the District of Columbia, which includes more than six million customer relationships.
How are you different from other suppliers?
As one of North America's largest energy and energy-related services providers, Direct Energy is a diverse, vertically-integrated, and financially strong North American energy company with a solid record of growth in the past decade. Direct Energy provides customers with choice and support in managing their energy costs through a portfolio of innovative products and services. We attribute our success to our ability to adapt, innovate and earn the trust of customers in a competitive marketplace. Throughout the years, we grew tremendously but we have always remained close to our customers.
Was Vectren Source acquired by Direct Energy?
Yes. Vectren Source was acquired by Direct Energy in January 2012.
How will this affect my service and support?
You will continue to receive the same competitive rates and the highest level of support. Our new strategic direction has positioned us to provide additional products and services to our customers in the future.
When will this change go into effect?
This change will go into effect in approximately the next 2 months.
Where are you located?
Direct Energy is headquartered in Houston, TX with offices around the country which include Pittsburgh, PA, Tulsa, OK and Columbus, OH.
How can I contact you?
You can contact us by calling out Customer Care center toll free at 1-888-566-9988, or by emailing firstname.lastname@example.org.