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Looking for Direct Energy near You?

Find out where you can find Direct Energy offices and Home Service locations.

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Still Need Help?

In case of power outage or gas leak, please contact your local utility.

Residential Energy

Sign Up

1-800-764-0232


Customer Service

1-800-764-0232


Move Your Service

1-800-764-0232


Email

Customer Service


Fax

1-800-457-9686


Postal Service

Direct Energy
12 Greenway Plaza Suite 250
Houston, TX 77046

Power Outage & Emergency

Electricity Utility

National Grid - Greater Boston Area

1-800-233-5325

National Grid - All Other Areas

1-800-548-8000

Small Business Energy

Sign Up

1-855-814-7394

(Mon - Fri: 8:30am-5:30pm EST)


Customer Service

1-888-925-9115

(Mon - Fri: 8:00am-6:00pm EST)


Email

Sign Up

Customer Service


Bill Pay

Western Union

1-888-329-7906

Pay Online with My Account

Large Business Energy

Request a Quote

1-888-925-9115

(Mon - Fri: 8:00am-5:00pm EST)


Customer Service

1-888-925-9115

(Mon - Fri: 8:00am-6:00pm EST)


360Direct™ Energy Management Services

1-855-619-9381

(Mon - Fri: 8:00am-5:00pm EST)


Email Large Business Energy

Sign Up

Customer Service


Email 360Direct™

Sign Up

Customer Service


Bill Pay

Western Union

1-888-329-7906

Pay Online with My Account

Home Services

Direct Energy Protection Plans

1-855-261-9822


Mister Sparky

1-800-595-8644


One Hour Heating & Air Conditioning

1-800-574-1725

Corporate

Residential Energy, Home Services & Corporate

Direct Energy
12 Greenway Plaza Suite 250
Houston, TX 77046
1-713-877-3500


Small Business Energy & Large Business Energy

Direct Energy
1001 Liberty Avenue, 12th Floor
Pittsburgh, PA 15222
1-800-830-5923


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