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Looking for Direct Energy near You?

Find out where you can find Direct Energy offices and Home Service locations.

Location Map

Still Need Help?

In case of power outage or gas leak, please contact your local utility.

Residential Energy

Sign Up

1-855-461-1926

Customer Service

1-866-348-4194

Move Your Service

1-866-348-4194


Email

Customer Service


Fax

1-800-457-9686


Postal Service

Direct Energy
12 Greenway Plaza Suite 250
Houston, TX 77046

Power Outage & Emergency

Electricity Utility

Central Hudson

1-800-527-2714

Con Edison

1-800-752-6633

National Grid (NIMO)

1-800-867-5222

Orange and Rockland

1-877-434-4100


Natural Gas Utility

Central Hudson

1-800-527-2714

Con Edison

1-800-752-6633

National Grid (NIMO) - Metro NY

1-718-643-4050

National Grid (NIMO) - Long Island

1-800-490-0045

National Grid (NIMO) - Upstate NY

1-800-892-2345

Orange and Rockland

1-800-533-5325

Small Business Energy

Sign Up

1-866-348-4193

Hours: Mon - Fri 8am-6pm EST


Customer Service

Electricity

1-888-925-9115

Hours: Mon - Fri 8am-6pm EST


Natural Gas

1-800-437-7265

Hours: Mon - Fri 8am-5pm EST


Email

Sign Up

Customer Service

Large Business Energy

Request a Quote

1-888-925-9115

Hours: Mon - Fri 8am-5pm EST


Customer Service

Electricity

1-888-925-9115

Hours: Mon - Fri 8am-6pm EST


Natural Gas

1-800-437-7265

Hours: Mon - Fri 8am-5pm EST

Home Services

Benjamin Franklin

1-800-471-0809


Direct Energy Protection Plans

1-855-261-9822


Mister Sparky

1-800-595-8644


One Hour Heating & Air Conditioning

1-800-574-1725

Corporate

Residential Energy, Corporate

Direct Energy
12 Greenway Plaza Suite 250
Houston, TX 77046
1-713-877-3500


Home Services

Direct Energy
80 Allstate Parkway
Markham, ON L3R 6H3
1-800-266-3939


Business Energy

Direct Energy Business
1001 Liberty Avenue, 12th Floor
Pittsburgh, PA 15222
1-800-830-5923


Direct Energy Business
1 Hess Plaza
Woodbridge, NJ 07095
1-800-437-7265

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EMERGENCY CONTACT INFO

In case of a power outage, downed line or natural gas leak, contact your local utility. If your utility is not listed below contact 9-1-1.

Electricity
ConEd West 1-800-752-6633
Central Hudson 1-800-527-2714
National Grid 1-401-831-8800
Orange & Rockland 1-800-533-5325

Natural Gas
ConEd West 1-800-752-6633
Central Hudson 1-800-527-2714
National Grid 1-718-643-4050
Orange & Rockland 1-800-533-5325
National Fuel Gas Co. 1-800-444-3130