Ranked Highest in Residential Customer Satisfaction with Retail Electric Service in Ohio!

  • Direct Energy's affordable energy plans and outstanding customer service have earned us the top ranking in Ohio by J.D. Power and Associates.
  • Whether you need electricity or natural gas (or both!), we have the perfect plan for your home. Experience what thousands of Direct Energy customers are excited about!
Get a Nest Learning Thermostat (a $249 value), plus a $100 Visa Gift Card!
Nest Learning Thermostat

Attention savvy Black Friday and Cyber Monday shoppers! Through Monday only: get a Nest Learning Thermostat at no additional charge and a $100 Visa gift card, available now with our Comfort & Control Plans.

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  • Simple.
    We are straight-forward and single-minded about customers needs.
  • Friendly.
    We are warm and approachable, we stand by each other and do the right thing.
  • Direct.
    We are honest and transparent and ready to take ownership of the end result.

Lock in an Ohio Electricity Rate

Direct Energy is the electricity company for you. Our fixed-rate power plans are simple and competitively priced so you're protected from price increases over the term of your contract.
View available plans.

Take Advantage of our Fixed-Rate Natural Gas Services

Stop worrying about the potential for fluctuating prices in the natural gas market by signing up for natural gas from Direct Energy. Lock in your savings for the next 12 months with a great fixed-rate plan.
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Let Direct Energy take care of Your Ohio Home Services Needs

Battling a cranky air conditioner or heater? Having troubles that require a visit from a plumber or electrician? No matter the situation, Direct Energy home services will help keep your Ohio house in tip-top shape.
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Direct Energy received the highest numerical score among residential electric service providers in Ohio in the proprietary J.D. Power 2014 Retail Electric Provider Residential Customer Satisfaction Study℠. Study based on responses from 19,471 consumers measuring 7 providers in Ohio and measures opinions of consumers who recently switched electric service providers. Proprietary study results are based on experiences and perceptions of consumers surveyed between September 2013 - June 2014. Your experiences may vary. Visit jdpower.com.