Ranked Highest in Residential Customer Satisfaction with Retail Electric Service in Ohio!

  • Direct Energy's affordable energy plans and outstanding customer service have earned us the top ranking in Ohio by J.D. Power and Associates.
  • Whether you need electricity or natural gas (or both!), we have the perfect plan for your home. Experience what thousands of Direct Energy customers are excited about!
Get a Nest Learning Thermostat + a $50 Visa Gift Card!
Nest Learning Thermostat

Sign up for a Comfort & Control plan to lock in a fixed energy rate. Receive a Nest Learning Thermostat at no additional cost (a $249 value). And we have renewable energy plan options, too!

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  • Simple.
    We are straight-forward and single-minded about customers needs.
  • Friendly.
    We are warm and approachable, we stand by each other and do the right thing.
  • Direct.
    We are honest and transparent and ready to take ownership of the end result.

Electricity Plans to Help You and Your Budget

Direct Energy delivers first-rate electricity plans for your Columbus electric power needs. Not only do we provide reliable customer service, our competitive rates are fixed, which frees you from worrying about seasonal price increases.
View available plans.

Columbus Natural Gas for Your Home

Choose the Columbus natural gas company that's right for your home! Direct Energy offers affordable natural gas with a rate that's fixed for the length of your contract term because we want to provide price stability for our customers.
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Get the Best in Columbus Home Services from Direct Energy

Looking to repair, protect, or replace key parts of your air conditioner or heater? Or do you need assistance from an electrician or a plumber? Whatever the situation, learn how our home services can help your Columbus home.
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Direct Energy received the highest numerical score among residential electric service providers in Ohio in the proprietary J.D. Power 2014 Retail Electric Provider Residential Customer Satisfaction Study℠. Study based on responses from 19,471 consumers measuring 7 providers in Ohio and measures opinions of consumers who recently switched electric service providers. Proprietary study results are based on experiences and perceptions of consumers surveyed between September 2013 - June 2014. Your experiences may vary. Visit jdpower.com.