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Looking for Direct Energy near You?

Find out where you can find Direct Energy offices and Home Service locations.

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Still Need Help?

In case of power outage or gas leak, please contact your local utility.

Residential Energy

Sign Up

1-855-461-1926

Customer Service

1-888-566-9988

Move Your Service

1-888-566-9988


Email

Customer Service


Fax

1-800-457-9686


Postal Service

Direct Energy
12 Greenway Plaza Suite 250
Houston, TX 77046

Power Outage & Emergency

Electricity Utility

AEP Columbus Southern

1-800-672-2231

AEP Ohio Power

1-800-672-2231

Dayton Power & Light

1-877-468-8243

Duke Energy

1-800-543-5599


Natural Gas Utility

Columbia Gas

1-800-344-4077

Dominion East

1-877-542-2630

Duke Energy

1-800-634-4300

Vectren

1-800-227-1376

Small Business Energy

Sign Up

1-866-348-4193

Hours: Mon - Fri 8am-6pm EST


Customer Service

Electricity

1-888-925-9115

Hours: Mon - Fri 8am-6pm EST


Natural Gas

1-800-437-7265

Hours: Mon - Fri 8am-5pm EST


Email

Sign Up

Customer Service


Large Business Energy

Request a Quote

1-888-925-9115

Hours: Mon - Fri 8am-5pm EST


Customer Service

Electricity

1-888-925-9115

Hours: Mon - Fri 8am-6pm EST


Natural Gas

1-800-437-7265

Hours: Mon - Fri 8am-5pm EST


Email

Sign Up

Electricity Customer Service

Natural Gas Customer Service


Home Services

Benjamin Franklin

1-800-471-0809


Direct Energy Protection Plans

1-855-261-9822


Mister Sparky

1-800-595-8644


One Hour Heating & Air Conditioning

1-800-574-1725

Corporate

Residential Energy, Corporate

Direct Energy
12 Greenway Plaza Suite 250
Houston, TX 77046
1-713-877-3500


Home Services

Direct Energy
80 Allstate Parkway
Markham, ON L3R 6H3
1-800-266-3939


Business Energy

Direct Energy Business
1001 Liberty Avenue, 12th Floor
Pittsburgh, PA 15222
1-800-830-5923


Direct Energy Business
1 Hess Plaza
Woodbridge, NJ 07095
1-800-437-7265



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EMERGENCY CONTACT INFO

In case of a power outage, downed line or natural gas leak, contact your local utility. If your utility is not listed below contact 9-1-1.

Electricity
Duke Energy 1-800-544-6900

Natural Gas
Columbia Gas of Ohio 1-800-344-4077
Dominion East Ohio 1-800-362-7557
Vectren 1-800-227-1376