Ontario Customer Letters - Gail W

August 15, 2011

I am writing to tell you how thoroughly pleased we were with Direct Energy's service in both selecting an air conditioner and in its installation. Mr. Ryan Anderson, your energy management consultant, was very helpful, friendly and professional in answering all of our questions in choosing a unit suitable to our home. Additionally, the servicemen, Rick and Paul, were equally friendly and professional in the installation, taking great care in keeping our home clean while they installed the air conditioner.

We have been most pleased with the Trane unit that was installed June 6th, and would not hesitate to recommend Direct Energy with regards to the advice and service provided by Direct Energy.

Gail W, Barrie, ON