Ontario Customer Letters - Hema N

February 22, 2012

I just wanted to say thank you SO VERY MUCH for the excellent professional and courteous service and invaluable advice Ron provided me. I am so glad I went with Direct Energy for my new furnace and replacement water heater.

He was forthcoming, knowledgeable and helpful during every aspect of my decision making process. He answered my multitude of questions and followed up with me regularly to ensure I was happy with my furnace and water heater.

The two men who installed my furnace were also amazing. They were efficient, professional, considerate and very helpful as well. They did not complain about installing the furnace in sub zero temperatures!!!

My home is warm and less dry because of the new humidifier and I know I made the right decision. I look forward to enjoying many years in my home with worry free heating.

Thanks so much,

Hema N, Toronto, ON