Cooling Protection Plan

Cooling Protection with Maintenance Plan

Complete Central Air Conditioner Protection

Sign Up For

Cooling Protection with
Maintenance Plan for $14.99/mo.
and Get FREE Plumbing Protection Plan

Annual Maintenance PLUS Full Parts & Labour Coverage at one low price for the Best Home Cooling Value

Annual AC Maintenance PLUS Full Parts & Labour Coverage at one low price for the Best Home Cooling Value. Only $14.99/mo in the first year^. Save over 30% Act now and receive Direct Energy's Plumbing & Drains Protection Plan FREE for one year~. Over $190 value!

Cooling Protection with Maintenance Plan Includes:

We start with 8 diagnostic checks:
  • Check and record carbon monoxide (CO) levels
  • Check temperatures across air handler
  • Check temperatures/air flow across condenser coil
  • Check current draw on condenser motor & compressor
  • Test operation of condensation system & evaporator coil
  • Test unit by putting it through full operation cycle
  • Check superheat and sub cooling readings
  • Check operating pressures

If any of these checks indicate a concern, we will perform up to a 21-point safety check to help ensure that your equipment is operating safely and efficiently before we leave your home.

Our 21-point safety check will help to:

  • Detect hazardous Carbon Monoxide
  • Improve Indoor Air Quality
  • Prolong the lifespan of your Air Conditioner
  • Ensure your Air Conditioner is running to manufacturer's specifications
  • Reduce the hassle of unexpected and inconvenient breakdowns
  • Eliminate the time spent searching for a reputable contractor
  • Parts and Labour Protection – Breakdown coverage for your A/C

    • Unlimited number of service calls
    • 365/24/7 Support center to take your calls
    • Access to 700 expert, certified technicians
    • Same Day Service – Just call by 5pm and we'll be there as fast
      as the very same day!*
    • After-hours/weekend repairs at no extra cost to you

    Inclusions

    • Electric powered Central Air Conditioners
    • Any make, model or year
    • Plan provides cover for all parts within the Cooling Unit casing, subject to the exclusions below
    • Replacement of your thermostat

    Exclusions (For eligible cooling units)

    • Parts & Labour responsibility for compressor unit or condenser coil is limited to $500 per year of coverage
    • Ancillary Equipment such as Furnaces, Humidifiers and Air Cleaners
    • Cost of refrigerant recovery, vacuuming & refill

 
 
 

Plumbing and Drains Protection Plan Includes:

Parts AND Labour Protection - Protect yourself from potential thousands in plumbing and drains repairs

  • No annual claim limits
  • Unlimited number of service calls
  • After-hours/weekend repairs at no extra cost

15% discount off fixtures and installation

15% discount off our current parts and labour charges for permanent below grade drain repairs

  • Piping & Drains inside your home
  • Waste drains within the boundary of your property to the connection point of the main municipal drain
  • Diagnosis & Repair of hot & cold water pipes, outside hose bibs, stop & waste valves, piping to your humidifier and refrigerator
  • Diagnosis & Repair of moving parts within the toilet tank, blocked toilets, sinks and showers

 
 
 

Please read the full Terms and Conditions (PDF)

 
 
 

 
 
 

 
 
 

^ Offer ends August 31, 2014. The price of $14.99/month + HST reflects a $7/month discount for the first twelve (12) months on the Plan after which time the monthly charge will automatically increase back to $21.99/month + HST. Certain terms and conditions apply. Must sign up for a one-year commitment, regardless of method of payment and will be renewed on a yearly basis. You may cancel your Plan without penalty by providing notice within 10 days after your Protection Plan renewal date. Coverage is subject to the exceptions in the Plan Terms and Conditions. Prices are subject to change as set out on the Plan Terms and Conditions. Cannot be combined with any other offer. Direct Energy's annual total parts and labour responsibility is limited to a maximum retail value per year of $500 for cooling compressor unit or condenser coil repairs. Refrigerant recovery, vacuuming, and refill not included. Offer not available to existing customers with Cooling Protection with Maintenance Plan. ~ The Plumbing & Drains Protection Plan is complimentary for the first twelve (12) months. Following the complimentary period, we will begin billing you the regular price of $15.99/month + HST. Certain terms and conditions apply. Must sign up for a one-year commitment, regardless of method of payment and will be renewed on a yearly basis. You may cancel your Plan without penalty by providing notice within 10 days after your Protection Plan renewal date. Coverage is subject to the exceptions in the Plan Terms and Conditions. Prices are subject to change as set out on the Plan Terms and Conditions. Cannot be combined with any other offer. Offer not available to existing customers with Plumbing and Drains Protection Plan. * Available to Direct Energy's Heating Protection Plan customers whose equipment is not operational (i.e., no heating). On average, Direct Energy attends to furnace non-operational calls 90% of the time on the same day.

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Protection Plan
1-866-917-8631
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