Cooling Protection Plan

Cooling Protection with Maintenance Plan

Complete Central Air Conditioner Protection

Cooling Protection with
Maintenance Plan – $21.99/mo.

Annual Maintenance PLUS Full Parts & Labour Coverage at one low price for the Best Home Cooling Value

Our Plan Includes:

We start with 8 diagnostic checks:
  • Check and record carbon monoxide (CO) levels
  • Check temperatures across air handler
  • Check temperatures/air flow across condenser coil
  • Check current draw on condenser motor & compressor
  • Test operation of condensation system & evaporator coil
  • Test unit by putting it through full operation cycle
  • Check superheat and sub cooling readings
  • Check operating pressures

If any of these checks indicate a concern, we will perform up to a 21-point safety check to help ensure that your equipment is operating safely and efficiently before we leave your home.

Our 21-point safety check will help to:

  • Detect hazardous Carbon Monoxide
  • Improve Indoor Air Quality
  • Prolong the lifespan of your Air Conditioner
  • Ensure your Air Conditioner is running to manufacturer's specifications
  • Reduce the hassle of unexpected and inconvenient breakdowns
  • Eliminate the time spent searching for a reputable contractor
  • Parts and Labour Protection – Breakdown coverage for your A/C

    • Unlimited number of service calls
    • 365/24/7 Support center to take your calls
    • Access to 700 expert, certified technicians
    • Same Day Service – Just call by 5pm and we'll be there as fast
      as the very same day!*
    • After-hours/weekend repairs at no extra cost to you


    • Electric powered Central Air Conditioners
    • Any make, model or year
    • Plan provides cover for all parts within the Cooling Unit casing, subject to the exclusions below
    • Replacement of your thermostat

    Exclusions (For eligible cooling units)

    • Parts & Labour responsibility for compressor unit or condenser coil is limited to $500 per year of coverage
    • Ancillary Equipment such as Furnaces, Humidifiers and Air Cleaners
    • Cost of refrigerant recovery, vacuuming & refill

    Please read the full Terms and Conditions (PDF)

    * Available to Direct Energy's Heating Protection Plan customers whose equipment is not operational (i.e., no heating). On average, Direct Energy attends to furnace non-operational calls 90% of the time on the same day.

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Protection Plan
Sign-Up For A Protection Plan

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