Heating Protection Plan

Heating Protection Plan

Safeguard your equipment

Don't be caught in the cold!

Heating Protection Plan - $16.49/mo.

A breakdown always happens when you least expect it and can be very costly. A faulty ventor motor replacement alone can cost an average of $797*.

Our Plan Includes:

Parts & Labour Protection – Breakdown Coverage for your Furnace/Boiler with no annual claim limits.

  • Unlimited number of service calls
  • 365/24/7 Support center to take your calls
  • Access to 700 highly trained, licensed technicians
  • Same Day Service - Just call by 5 pm and we'll be there as fast as the same day.**
  • After-hours/weekend repairs at no extra cost to you


  • Natural gas Furnaces, Boilers, Space Heaters, Air Handlers & Primary Heat Source Fireplaces
  • Any make, model or year
  • Plan provides cover for all parts within the Heating Unit casing, subject to the exclusions below
  • Replacement of your thermostat

Exclusions (For eligible heating units)

  • Heat Exchanger (furnace), Heating Coil (air handler), Heating Sections (boilers)
  • Ancillary Equipment such as Air Conditioners, Humidifiers and Air Cleaners
  • Parts exterior to the Heating Unit Casing

Please read the full Terms and Conditions (PDF)

* Estimated price may vary by depending on model of equipment.
** Available to Direct Energy's Heating Protection Plan customers whose equipment is not operational (i.e., no heating). On average, Direct Energy attends to furnace non-operational calls 90% of the time on the same day.
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Protection Plan
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