Don't be caught in the cold!
Heating Protection Plan - $16.49/mo.
A breakdown always happens when you least expect it and can be very costly. A faulty ventor motor replacement alone can cost an average of $797*.
Our Plan Includes:
Parts & Labour Protection – Breakdown Coverage for your Furnace/Boiler with no annual claim limits.
- Unlimited number of service calls
- 365/24/7 Support center to take your calls
- Access to 700 highly trained, licensed technicians
- Same Day Service - Just call by 5 pm and we'll be there as fast as the same day.**
- After-hours/weekend repairs at no extra cost to you
- Natural gas Furnaces, Boilers, Space Heaters, Air Handlers & Primary Heat Source Fireplaces
- Any make, model or year
- Plan provides cover for all parts within the Heating Unit casing, subject to the exclusions below
- Replacement of your thermostat
Exclusions (For eligible heating units)
- Heat Exchanger (furnace), Heating Coil (air handler), Heating Sections (boilers)
- Ancillary Equipment such as Air Conditioners, Humidifiers and Air Cleaners
- Parts exterior to the Heating Unit Casing
Please read the full Terms and Conditions (PDF)
* Estimated price may vary by depending on model of equipment.
** Available to Direct Energy's Heating Protection Plan customers whose equipment is not operational (i.e., no heating). On average, Direct Energy attends to furnace non-operational calls 90% of the time on the same day.
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