Heating Maintenance Plan

Heating Protection with Maintenance Plan

Safeguard your equipment

Complete Furnace and Boiler Protection!

For Furnaces

For Boilers

$23.49/mo. $27.49/ mo.

Annual Maintenance PLUS Full Parts & Labor Coverage at one low price for the Best Home Heating Value.

Our Plan Includes:

We start with 8 diagnostic checks:
  • Check and record carbon monoxide (CO) levels
  • Check and record gas operating pressures
  • Check and record flame signal strength
  • Check motor electrical draw
  • Check operational controls
  • Visual chimney or venting inspection
  • Check temperature rise through the appliance
  • Operational check
If any of these checks indicate a concern, we will perform up to a 22-point safety check to help ensure that your equipment is operating safely and efficiently before we leave your home.

Our 22-point safety check will help to:

  • Detect hazardous Carbon Monoxide
  • Improve indoor air quality
  • Prolong the lifespan of your Furnace/Boiler
  • Ensure your Furnace/Boiler is running to manufacturer's specifications
  • Reduce the hassle of unexpected and inconvenient breakdowns
  • Eliminate the time spent searching for a reputable contractor

Parts AND Labor Protection – Breakdown coverage for your Furnace/Boiler with no annual claim limits

  • Unlimited number of service calls
  • 365/24/7 Support center to take your calls
  • Access to 700 highly trained, licensed technicians
  • Same Day Service - Just call by 5 pm and we'll be there as fast as the same day.**
  • After-hours/weekend repairs at no extra cost to you

Inclusions

  • Natural gas Furnaces, Boilers, Space Heaters, Air Handlers & Primary Heat Source Fireplaces
  • Any make, model or year
  • Plan provides cover for all parts within the Heating Unit casing, subject to the exclusions below
  • Replacement of your thermostat

Exclusions (For eligible heating units)

  • Heat Exchanger (furnace), Heating Coil (air handler), Heating Sections (boilers)
  • Ancillary Equipment such as Air Conditioners, Humidifiers and Air Cleaners
  • Parts exterior to the Heating Unit Casing

Please read the full Terms and Conditions (PDF)

** Available to Direct Energy's Heating Protection Plan customers whose equipment is not operational (i.e., no heating). On average, Direct Energy attends to furnace non-operational calls 90% of the time on the same day.

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Protection Plan
1-855-215-8240
Sign-Up For A Protection Plan

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