Transfer Service

Transfer Your Electricity

Transfer Direct Energy to Your New Home

If you're looking transfer your current Direct Energy service from your old home to your new home, we can help! We're really honored that you chose to keep us as your Texas retail electricity provider.

A transfer of service from one service address to another is a rather straightforward process, so we're glad to be of assistance to ensure that you have the power you need when you need it.

Before choosing your new service area below, please be sure to have the following items handy:

  • Most recent monthly bill
  • Personal Identification Number (PIN)*, and
  • Service address for your new home.
*This may be your birth date or the last 4 digits of your Social Security Number.

Ready to Transfer Your Electricity to Your New Home?

Click Here

Log In To Transfer Your Service


If you are having trouble placing your transfer of service order online, we encourage you to call 1-855-461-1926 so that you can speak with one of our friendly Customer Service Representatives for assistance.

If you are moving to an area not serviced by Direct Energy, or wanting power to an additional location without moving from your current home, please call Customer Service at 1-888-305-3828 so that we can help you with your account and any move-related issues.