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Welcome to the City of Boston Community Choice Electricity Program

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Exclusive Offer for the City of Boston Residents

Join your neighbors in a community buying program exclusively for the City of Boston customers. Your community has selected Direct Energy Services, LLC ("Direct Energy") to supply the electricity for the City of Boston Community Choice Electricity Program throughout the program term.

You may join or leave the program at any time. You can opt in or out of the Community Choice Electricity Program here.

Please note joining or leaving the program may take 1 to 2 billing cycles.

What is Community Choice?

Community Choice brings the buying power of residents together, which allows the community to negotiate rates more effectively than an individual consumer might have the power to do.

Who is Direct Energy?

Direct Energy Services, LLC (Direct Energy) is a subsidiary of NRG Energy, Inc. (NRG), a Fortune 500 company. NRG is a consumer services company that sells power, natural gas, and home and energy services, and offers innovative, sustainable solutions under 11 brands in 50 U.S. states and six provinces in Canada.

In 2022, Direct Energy, along with NRG's other retail brands, was one of the largest competitive energy retailers in the U.S. and Canada. As we continue to develop innovative products and services based on emerging technologies, we will provide our customers with exceptional service and innovative business solutions.

As an eligible customer, you can choose to participate in the City of Boston Community Choice Electricity Program, or you can choose to opt out with no penalty.

Have a question about a plan or need help placing an order?

Call us: 1-888-548-7540

Hours: 8:00 am - 8:00 pm Mon-Fri ET
8:00 am - 5:00 pm Sat ET
Closed Sun
Chat Hours: 9:00 am - 7:00 pm Mon-Fri ET

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