Natural Gas and Electricity for your Alberta Home

Make Direct Energy your Alberta electricity and natural gas supplier for reliable energy.

Enjoy a Nest Learning Thermostat from Direct Energy

You'll Love Saving with Direct Energy and Nest

Receive a Nest Learning ThermostatTM at no additional cost (a $329 value) with our Comfort and Control plans. Nest learns your schedule and you could save an average of 10-12% on heating bills and 15% on cooling bills.

Receive your Direct Energy bills in one place with ePost

Manage Your Bills More Easily and Online

We've teamed up with epostTM to make paying your bill safe, secure, and simple. Receive all of your bills in one place online and enjoy peace of mind.

Trust Direct Energy's Home Services Team

Expert Home Services You Can Count On

Call on our experienced professionals in Calgary to get the job done right the first time.

Sign up for electricity or natural gas plans and get Aeroplan miles

Get Rewarded With Aeroplan Miles

Planning a trip? Earn up to 4,000 Aeroplan miles when you sign up for one of our natural gas or electricity plans!

Impact of a Canada Post Strike and Direct Energy Customers

Direct Energy customers currently receiving a paper invoice could be impacted by a potential Canada Post strike.

Direct Energy requires all customers to continue to maintain their account balance and existing payment schedules, regardless of a postal strike. To ensure your account maintains its good standing, there are online options available for you to see your invoices and make payments.

Direct Energy encourages customers receiving a paper invoice to participate in one of the following options, which are all available 24 hours a day:

If you are unable to obtain your billing statements from the methods listed above, please contact our customer service department at 1-866-374-6299

Why Choose Direct Energy

Find The Plan For You

Find The Plan For You

Choose from a range of term lengths for natural gas and electricity for your Alberta home, Whether you're looking for a one-year plan, or you want to lock in your rate for the next three years, we've got the natural gas and electricity plans for you.

Rewards for You

Rewards for You

Direct Energy is a proud partner of Aeroplan, so you can earn great rewards for airline flights, hotels, vacation packages, and more. Earn up to 4,000 Aeroplan miles when you sign up for natural gas and electricity in Alberta.

Direct Energy and Nest

Direct Energy and Nest

With a Comfort & Control Plan, you'll receive a Nest Learning Thermostat at no additional cost (a $329 value) and manage your energy use towards savings. With Nest's Energy History feature, you'll find out how much energy you're consuming and why. What better way to be efficient and save?

Don't Settle for Second-Best

Don't Settle for Second-Best

Your home is your most valued investment. When it's time for maintenance or repairs, you need knowledgeable and experienced professionals. Our team of highly-trained home services experts in Alberta can install, repair and maintain your water heater and furnace equipment.

  • Sign up for a Direct Energy Home Protection Policy

    Protection from the Unexpected

    A home repair emergency shouldn't have to break the bank. Our home protection policies will help you protect your home and your budget for greater peace of mind.

  • Sign up for dual fuel in Alberta with Direct Energy

    Natural Gas + Electricity = Convenience

    With our Dual Fuel plans in Alberta, you'll enjoy natural gas and electricity from the same company with just one bill.

  • Get energy efficiency tips from Direct Energy's Learning Center

    Digital Customer Service

    Need assistance? Talk to us on Facebook and Twitter from 7 AM-4 PM MT when you need assistance with your account. We're here to help!

  • Find Direct Energy on Facebook, Twitter, Pinterest, Instagram, YouTube, and LinkedIn

    Let's Get Social, Alberta!

    Join our Facebook, Twitter , Instagram, Pinterest, YouTube, and LinkedIn communities. You'll get the latest industry news, updates for our customers, important weather information, and energy efficiency tips. Plus, you can chat with customer service teams on Facebook and Twitter when you need a helping hand.

    Get Social
  • Thanks to energy deregulation in Alberta, customers are able to shop around for Alberta energy providers that fit their needs.

    Your Choice, Your Energy

    Alberta's deregulated market equals energy choice for you and your family. Whether it's natural gas, electricity, or both, explore your options today and find the best plan for your home! Learn more about your power to choose in Alberta with our Learning Center.

    Learn More

© 2016 Direct Energy. All Rights Reserved. Direct Energy and the Lightning Bolt design are registered trademarks or trademarks of Direct Energy Marketing Limited in the United States and/or Canada used under license, as applicable.

You are not required to purchase Natural Gas, Electricity or other goods or services from Direct Energy to be entitled to receive regulated Natural Gas services or regulated Electricity services from a regulated provider in your service territory. For a current list of licensed retailers you may choose from, visit or call toll-free 310-4-UCA.
Norton Secured