Direct Energy works hard for more than four million customers across the United States and Canada, and we compete to earn their business every day. Even though we're one of the biggest residential energy retailers in North America, our headquarters are in Texas, making us one of your friendly neighborhood electric companies. We provide big-business know-how without giving up the personal touch you'd expect from a small-town energy provider.
Our simple solutions will empower you to follow, understand and manage the electricity you use. No matter what your need is, Direct Energy is a resource you can rely on, with specially-designed offerings across North America.
Valid for new residential customers only. Rates above reflect average usage of 2,000 kWh/month. Please see the Electricity Facts Label for other pricing information.
In the Lone Star State, there are so many things to do besides thinking about your electricity, like stargazing on a clear night! Choose Direct Energy for low, fixed Troy electric rates! During the mild and cool Troy winters, you shouldn't have to worry about your electricity bill. Direct Energy offers you peace of mind with our many plans built to meet the needs of your home and family. We offer a wide variety of plans, from green energy to a fixed rate, where you can lock in a stable price for the term length that you choose.
You can always count on competitive pricing and unmatched customer service, and those are just a couple of the perks we offer. We make managing your plan convenient. Once you've found your perfect plan, you can use our Online Account Manager to view your bills, check out exclusive offers, and more. Head to our Learning Center to learn about energy in Texas and get energy efficiency tips to help you cut your energy costs. At Direct Energy, we want to be more than just your energy company. We want to be there for you as a partner in your home. That's why we provide you with the knowledge and tools to help you become more energy-savvy, while creating a brighter home.
Our commitment is to provide our customers in the Oncor area with the resources and tools they need to Live Brighter. As a Direct Energy customer, you'll get access to a personalized energy insights tool, Direct Your Energy, to help you interpret and oversee your home's electricity costs. The Predictive Weather Overlay is a unique planning tool. It not only predicts weather conditions in the forecast, but estimates your future bill amount based on your historical usage measured against the predicted weather. Based on upcoming conditions and predictions, you can proactively adjust your usage to potentially lower costs.
Copious tools are at your disposal! Just head to our Learning Center or blog to learn more about energy use. We have tips that range from green living and home improvement to storm preparedness. With Direct Energy's commitment to our customers, you can learn to better care for your home and understand and manage your energy use.
You and your Troy home need an energy company that is dedicated to you, not some average run-of-the-mill provider. Take control of your Texas electricity bills every month by making Direct Energy your energy provider today.
Are you changing Troy electricity providers? Or maybe you need new service? You can trust us to make the process simple. And if you're trying to decide between Direct Energy and Reliant Energy, learning more about the perks of signing up with Direct Energy will make your decision easy. It doesn't matter if you want the freedom of a connected home bundle or the stability of a fixed rate, we have the plan that suits your needs. We even offer you a way to simplify the process of paying your bill. Sign up for Paperless Billing and Auto Pay by logging into your account!
No matter which electricity plan you choose for your Troy home, you can count on fixed rates and great customer service. Use our library of resources and energy insights tools, Direct Your Energy, to bump up your energy efficiency and save on your monthly bills. Unlike some other electricity companies, we strive to help you save money on your electric bill. Did you know that if you sign up to participate in the Reduce Your Use Rewards program and reduce your energy use during peak events, we'll award you with a 10% discount on your next bill? Get started with Direct Energy today and lead a smarter life.
1Offer valid for new residential customers in Texas only. Provisioned smart meter required. Free power begins on Fridays at 6:00 PM and ends Sunday at 11:59 PM. To utilize all features of the Echo Dot, you will need an 'always on' Wi-Fi internet service. If you cancel your plan early there's a fee of $135. You cannot return your Echo Dot to avoid the early cancellation fee. Terms and Conditions apply. All Amazon trademarks and copyrights are property of Amazon.com or its affiliates. The Echo Dot is provided by Direct Energy, Amazon is not a sponsor of this energy plan offer.
2Offer valid for new residential customers in Texas only. To utilize all features of the Echo Dot, you will need an 'always on' Wi-Fi internet service. If you cancel your plan early there's a fee of $135. You cannot return your Echo Dot to avoid the early cancellation fee. Terms and Conditions apply. All Amazon trademarks and copyrights are property of Amazon.com or its affiliates. The Echo Dot is provided by Direct Energy, Amazon is not a sponsor of this energy plan offer.
3Flat bill rate applicable up to 2,000 kWh a month. See your terms of service for more information.
4Offer valid for new residential customers in Texas only. Provisioned smart meter required. Free power begins on Fridays at 6:00 PM and ends Sunday at 11:59 PM. Terms and Conditions apply.
5Green energy plans are supported 100% by Renewable Energy Certificates (RECs) that are purchased and retired in an amount sufficient to match your annual consumption. RECs are a tradeable, non-tangible energy commodity in the United States that represents proof that 1 megawatt-hour (MWh) of electricity was generated from an eligible renewable energy resource like biomass, hydro, solar or wind. Please see your Terms of Service for more information.
7Offer valid for new residential customers in Texas only. Provisioned smart meter required. Certain eligibility requirements, fees, taxes, terms and conditions apply. A base charge of $9.95 is included in the average price for this plan, as well as other recurring charges, excluding state and local sales taxes and Miscellaneous Gross Receipts Tax Reimbursement. This 12-month term fixed price will only vary if there are changes in TDU, regulatory fees or a law that requires new or modified costs outside of our control. If you cancel before end of term, there is a cancellation fee of $135. You may cancel without penalty if you move and provide a forwarding address at least 14 days prior to your move date. Please see the Electricity Facts Label for more information and other applicable fees for this plan. Most free hours electricity claim as of November 27, 2018 when compared to other retail electric providers offers listed on the powertochoose.org website. Subject to change.