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An Electric Supplier in Connecticut That Meets Your Needs

Make Direct Energy your electric company and trusted home protection provider.

Energy Plan From Direct Energy

Frequently Asked Questions

When will my power and/or gas be turned on?

The time it takes to turn on your electricity and/or natural gas varies based on when your local utility can connect your home. Be sure to leave yourself enough time to shop and sign up with your new provider, and check your utility's timeline to make sure you can get your electricity and/or natural gas turned on when you need it.

Are there fees associated with signing up?

Some utilities may charge a switching fee when you sign up with a new provider. Make sure to check with your local utility for more information.

See What Our Customers are Saying

  • They make everything so easy and are always friendly.

  • Customer service is amazing by phone or by chatting online.

  • I've been using them for several years and they are amazing!

Why Choose Direct Energy

Refer a Friend

Save on your energy bill and help your friends do the same! When you refer your friends to Direct Energy, you'll both get a $50 VISA® prepaid card when they sign up with us.

Track Your Usage

Our electricity usage insights tool shows you how much electricity you're using each month so you can anticipate your high-usage months.

Electricity Plans

We offer a range of electricity plans so you can find the perfect one for your home and lifestyle. Enter your zip code to see available plans in your area.

Refer Your Friends, Get Rewards

Get opportunities to earn even more rewards with our Refer-A-Friend program! When you refer your friends to Direct Energy using your unique customer referral code, you'll both get rewarded. For each friend you refer, you'll get a Direct Energy $50 Visa® Prepaid Card, and so will they! That's $50 more a month for you to spend on other things you love. It's a win for everyone.

Refer Your Friends to Direct Energy
manage your usage and save

Manage Your Usage and Save

As a Direct Energy customer, you'll have access to our electricity usage insights tool that shows you how much electricity you're using each month so you can anticipate your high-usage periods.

Electricity Rates for Connecticut

We have a variety of electricity rates and plans so you can find the best one for your home.

Select Your Utility To View

Plan Name Region Plan Term Rate
Live Brighter™ 12 Eversource 12 months 13.19 cents/kWh
Live Brighter 13 Eversource 13 months 12.19 cents/KWH
Live Brighter™ 18 Eversource 18 months 14.09 cents/kWh
Live Brighter 36 Eversource 36 months 13.69 cents/kWh
Plan Name Region Plan Term Rate
Live Brighter™ 12 United Illuminating Company 12 months 13.29 cents/kWh
Live Brighter 13 United Illuminating Company 13 months 12.29 cents/KWH
Live Brighter™ 18 United Illuminating Company 18 months 14.09 cents/kWh
Live Brighter 36 United Illuminating Company 36 months 13.79 cents/kWh

Green energy plans are supported 100% by Renewable Energy Certificates (RECs) that are purchased and retired in an amount sufficient to match your annual consumption. RECs are a tradeable, non-tangible energy commodity in the United States that represents proof that 1 megawatt-hour (MWh) of electricity was generated from an eligible renewable energy resource like biomass, hydro, solar or wind. Please see your Terms of Service for more information.

Licensed Electric Suppliers are required to post the highest and lowest generation service charge rate that was billed to their customers with a cumulative peak demand of less than 50kW under a variable rate offer in each of the preceding 12 months. As of December 2019, all residential customers of Direct Energy Services are served at a fixed price. You can find variable rate information for small commercial customers on Direct Energy's website at or on the supplier Rate Board that is maintained by the Public Utilities Regulatory Authority at

You can contact the PURA with questions about licensed suppliers and Generation Rate or to file a complaint. PURA's Consumer Services Unit - 1-800-382-4586 PURA's website -

Have a question about a plan or need help placing an order?

Call us: 1-888-548-7540

Hours: 8:00 am - 8:00 pm Mon-Fri ET
8:00 am - 5:00 pm Sat ET
Closed Sun
Chat Hours: 9:00 am - 7:00 pm Mon-Fri ET

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