Yes, Hive comes with a one-year warranty.
No, if you choose to cancel your energy enrollment after your rescission period has passed but before the end of your initial contract term, you cannot return your Hive devices to avoid any applicable early termination fee. Your...
The C-wire is connected to the "C" terminal on your current thermostat.
The Hive Active Light is easy to install and simply replaces your existing light bulb. It pairs to your Hive Hub and gives you control of your lights from the Hive app. To get started, follow the steps shown in the user guide...
There is no need to replace each thermostat with a Hive Active Thermostat, however we recommend to do so as it gives you access to Hive multizone. This allows you to control up to 5 zones in your home with the Hive app.
We've made installing the Hive Active Thermostat simple. If you have any issues installing your Hive Active Thermostat then our friendly Hive support team are here to help. You can reach out to us via e-mail at help.USA@hivehome.com...
No, but without a smartphone you won't be able to use the Hive app and experience Hive products to their fullest. If you don't have smartphone or tablet, you can control your Hive products from your desktop in your Hive dashboard....
To use any of the Hive products, you will need the following: An existing Internet connection; and A router with a spare ethernet port connection and an extra power supply close to your Internet router. If you want to use...
No, your Hive Hub needs to be physically connected to your Internet router using a network cable (like the one provided with your Hub) to allow you to control your Hive products remotely.
The Hive app is available for Android and iOS users. You can also get a Hive app to use on Kindle Fire.
Yes, the latest version of the Hive app shows all your installed Hive products from one dashboard homescreen. View this from the Hive app to see all your Hive products at a glance and their current status.
The Hive Active Light is a smart light bulb that can be dimmed from a strong, bright light to a soft, subtle light when needed. Using the Hive app or website dashboard, you can set schedules and dimming levels for the Hive Active...
We have strict security measures in place to protect your personal information and access to your system. This includes following robust procedures and encrypting communication with our website and mobile apps using industry standard...