What happens to my budget plan when I switch to Direct Energy?

Any plan or payment arrangement you had with your previous electricity company will not carry over to Direct Energy. If you are looking for a leveled or average billing plan specifically, please visit our FAQs for more information. If you are looking for information on payment arrangements in general, please visit these FAQs.

Want to contact a customer care representative?

Please visit Contact Us and select your state of residence to view the contact information for your area.