Where do I send my payment after I switch to Direct Energy?
Once you switch to Direct Energy as your Texas electricity company, you will pay your bill to us each month. Visit our Billing and Payment FAQ's to view the various ways you can pay your bill to us.
Want to contact a customer care representative?
Please visit Contact Us and select your state of residence to view the contact information for your area.
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Direct Energy
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Electricity
Pay Your Bill
Pay your bill the way you want: online, in person, by phone, or through the mail. You can even pay though your Amazon Echo Dot with the Direct Energy Skill. Or, sign up for Auto Pay and never miss a payment again.
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Home Protection
Don't Face Household Breakdowns Alone
Our home protection products cover all the appliances and home systems you count on every day, plus a network of expert technicians who will be there when you need them.
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